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快新聞／台灣之星全台大規模斷訊 受影響用戶將減免月租費
發布時間：2022/05/10 21:08:39
更新時間：2022/05/10 21:18:47
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台灣之星今天中午網路突然全斷，不少用戶在批踢踢實業坊回報收不到訊號、客服也打不通，台灣之星的臉書也被網友灌爆。針對受影響用戶，台灣之星表示，將依其受影響時間及原服務契約約定減免月租費。
台灣之星發布聲明稿指出，今（10日）下午1時許，因受到台電設備故障的影響，導致台灣之星核網機房電力不足，造成數據及語音訊務出現不穩定現象，以致部分區域用戶連線受到不定時的影響。後續機房電力已於下午3點多恢復，通訊即陸續恢復正常。
針對受影響的用戶，台灣之星表示，將依其受影響時間及原服務契約約定減免月租費。台灣之星也感謝用戶一直以來的支持，對於本次事件造成用戶不便之處，公司深表歉意。
（民視新聞網／綜合報導）
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